Flomartic

At Flomartic, we are passionate about helping you elevate your home with timeless and elegant wall clocks. Our mission is to combine functionality with artistic design, offering clocks that are more than just timekeepers—they are statements of style and sophistication.

You can contact our customer service by email at support@flomartic.com. Our team is available:

Monday to Friday: 8:00 AM to 6:00 PM
Saturday and Sunday: 10:00 AM to 4:00 PM

We accept various payment methods including credit/debit cards, PayPal and Apple Pay to ensure a safe and convenient shopping experience.

Absolutely! Once your order has been shipped, you will receive a tracking number via email. With this number, you can track your package on our website or on the carrier's website.

We aim to deliver your order as quickly as possible. Orders are processed within 1–2 business days, and delivery typically takes 4–6 business days after processing. Please note, shipping is available from Monday to Friday (excluding public holidays). For remote areas, delivery may take slightly longer. Rest assured, we work with trusted shipping partners like Australia Post, CouriersPlease, and Toll Group to ensure prompt and secure delivery.

At Flomartic, we offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To qualify, the product must be unused, in its original packaging, and meet our return conditions. For defective or incorrect items, we cover return shipping costs. For non-defective returns, customers are responsible for return shipping. Refunds are processed within 10 business days after we receive and inspect the returned item. For assistance, contact us at support@flomartic.com or call +61480008406